Privacy policy

Effective Date: 1st January 2025

Aurvian Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, purchase from our store, or interact with our services.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal data necessary for processing orders, improving our services, and complying with legal obligations. This includes:

A. Information You Provide

• Name

•Email address

•Billing and shipping addresses

•Phone number

• Payment details (processed securely via third-party providers)

• Any additional details provided for customer support

B. Automatically Collected Information

• IP address

•Browser type and device information

•Pages visited and time spent on the website

•Purchase history and cart activity

C. Third-Party Data Collection

•Payment providers like Klarna and PayPal may collect additional financial data.

•Klarna collects transaction data as part of its platform services.

•Cookies and analytics tools (such as Google Analytics) may track website interactions.

2. How We Use Your Data

We process your data for the following purposes:

• To process and fulfil orders, including payments, shipping, and returns.

• To provide customer support and communicate with you regarding your order.

•To analyse store performance and improve our website.

•To send marketing emails (only if you opt-in).

• To prevent fraud and ensure security.

•To comply with legal and regulatory requirements.

We do not sell, offer, trade, or make available your personal data to third parties for marketing purposes.

3. Sharing Your Data

We only share your personal data with trusted third-party services necessary for store operations:

A. Payment Providers

•Klarna, PayPal, and credit card processors handle financial transactions. Please refer to their privacy policies for how they process data.

B. E-Commerce Platform

•Shopify hosts our store and collects transactional data. Their privacy policy applies to all Shopify-powered stores.

C. Shipping & Delivery

•Your name, address, and contact details are shared with courier services to fulfil orders.

D. Legal & Compliance

•We may disclose personal data if required by law, fraud investigations, or governmental authorities.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, analyse website performance, and personalise content.

•Essential Cookies: Required for site functionality.

•Analytics Cookies: Used to track user behaviour and improve the website.

•Marketing Cookies: Used for advertising (only if you opt-in).

You can disable cookies in your browser settings, but some website features may not